Payment Policy – ZAPCITY

Effective Date: March 24, 2025

At ZAPCITY, we are committed to providing you with a seamless and secure shopping experience. This Payment Policy outlines the available payment methods, payment processing, and related information to ensure transparency and ease of use for our customers. By making a purchase on our website, you agree to comply with the terms outlined in this policy.

1. Payment Methods

We accept the following payment methods for all purchases made on our website:

  • Credit/Debit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.

  • PayPal: You can securely make payments using your PayPal account. PayPal also allows you to link your bank account or credit/debit card for easy transactions.

  • Other Payment Methods: We may offer additional payment options, such as digital wallets or other payment processors, which will be listed at checkout when available.

All transactions are processed through secure payment gateways to ensure the safety and security of your personal and financial information.

2. Payment Security

Your privacy and security are important to us. To ensure the safety of your payment information:

  • SSL Encryption: We use Secure Socket Layer (SSL) encryption technology to protect sensitive information such as credit card details and personal data during transmission.

  • PCI DSS Compliance: Our payment processing system is compliant with Payment Card Industry Data Security Standards (PCI DSS), ensuring your payment information is securely handled.

By using these technologies, we work hard to protect your payment details from unauthorized access or fraud.

3. Payment Authorization

Once you submit your payment information, we will process the payment for the total amount of your order, including taxes and shipping fees. Please note that:

  • Payment Authorization: Your payment will be authorized by your bank or payment provider, and the transaction amount will be reserved or deducted based on the payment method used.

  • Order Confirmation: After payment is successfully processed, you will receive an order confirmation email with details of your purchase, including your order number, items ordered, and the total amount paid.

  • Transaction Errors: If there are any issues with your payment or authorization, we will notify you promptly. If necessary, we may request that you provide an alternative payment method.

4. Pricing and Currency

  • Currency: All transactions are processed in U.S. Dollars (USD), unless otherwise specified.

  • Taxes: Sales tax will be applied to orders based on the tax laws in your shipping address. The total tax amount will be calculated and displayed during checkout.

  • Price Changes: Prices are subject to change without notice. However, once your order is confirmed and payment is processed, the price of the product at the time of purchase will be honored.

5. Failed or Declined Payments

If your payment is declined or fails for any reason, we will notify you immediately. You may be asked to:

  • Retry Payment: Try submitting your payment again using an alternative method.

  • Alternative Payment Method: Choose another valid payment option to complete your purchase.

Please note that ZAPCITY reserves the right to cancel or delay orders with failed payments.

6. Refunds and Payment Reversals

Refunds for returned products will be processed according to our Refund and Return Policy:

  • Refund Method: If your return is approved, the refund will be issued to the original payment method used for the purchase.

  • Processing Time: Refunds may take up to 5-7 business days to appear in your account, depending on your payment provider or bank.

If a payment is found to be erroneous or fraudulent, we reserve the right to reverse or cancel the transaction and notify you accordingly.

7. Currency Conversion and International Payments

For international orders, if your payment is made in a currency other than USD, currency conversion rates may apply:

  • Currency Conversion: Your bank or payment provider may apply conversion rates and charge foreign transaction fees.

  • Payment Fees: Some payment methods may charge international processing fees. Please check with your payment provider for details on additional charges.

8. Payment Terms and Conditions

  • Order Confirmation: An order confirmation email does not guarantee that a payment has been processed. Your payment will be processed once we verify and confirm the details of your transaction.

  • Payment Disputes: If you dispute a payment, please contact us immediately so we can resolve the issue. Any chargebacks or disputes may result in delays in processing your order, and we may take further action depending on the situation.

9. Contact Us

If you have any questions or concerns about the Payment Policy, or if you need assistance with your payment, please contact our customer support team:

ZAPCITY
Email: contact@zapcity.xyz
Phone Number: 349-305-4434
Website: https://zapcity.xyz/
Address: 3356 Green Hill Road, Arkansas, Fayetteville, United States