Privacy Policy – ZAPCITY
Effective Date: March 24, 2025
At ZAPCITY, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, https://zapcity.xyz/, or interact with our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect both personal and non-personal information when you interact with our website or use our services:
Personal Identification Information: When you place an order, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, and shipping address.
Payment Information: For transactions, we collect payment details such as credit card numbers or other payment methods. All payment information is processed securely through trusted payment gateways.
Non-personal Information: This includes browser type, IP address, operating system, and site usage data, which helps us analyze how users interact with our website and improve the user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
Order Processing: To process and fulfill your orders, provide customer support, and communicate regarding your order status.
Marketing Communications: To send promotional emails, newsletters, and offers about new products or sales. You can opt out at any time by clicking the unsubscribe link in any email.
Website Improvement: To enhance website functionality, improve user experience, and optimize product offerings based on your preferences.
Legal Compliance: To comply with legal obligations and protect our rights, such as processing transactions and addressing disputes.
3. Data Security
We prioritize the security of your personal data and employ robust measures to protect it:
Encryption: Sensitive information like payment details is transmitted securely using SSL encryption, ensuring that your data is protected from unauthorized access.
Secure Storage: We store your personal information on secure servers, using firewalls and other security technologies to safeguard it.
Access Control: Only authorized personnel have access to your personal data to prevent misuse.
While we take all reasonable precautions, no data transmission or storage system is completely secure. We encourage users to take necessary steps to protect their own data.
4. Cookies
Our website uses cookies to enhance user experience and gather data for improving our site:
What Are Cookies?: Cookies are small files stored on your device that help us remember your preferences and improve your browsing experience.
How We Use Cookies: Cookies help us personalize content, analyze site traffic, and provide social media features. They allow us to track your activities on our website.
Managing Cookies: You can manage cookie preferences through your browser settings. However, disabling cookies may affect some website functionalities.
5. Third-Party Disclosure
We do not sell, trade, or transfer your personal information to third parties without your consent, except in the following cases:
Service Providers: We may share your information with trusted third-party service providers, such as payment processors and shipping companies, to help us process transactions and deliver your products.
Legal Obligations: We may disclose your information if required by law, such as to comply with a subpoena, court order, or legal process.
6. Your Rights
As a customer, you have the right to control your personal information:
Access: You can request a copy of your personal information that we have on file.
Correction: If any information is incorrect or incomplete, you can request to update it.
Deletion: You may request that we delete your personal data, subject to legal obligations.
Opt-out of Marketing: You can unsubscribe from marketing emails at any time using the link provided in the email.
To exercise these rights, please contact us at contact@zapcity.xyz.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once it is no longer needed, we will securely delete or anonymize the data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this page periodically for the latest information on how we protect your privacy.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please feel free to reach out to us:
ZAPCITY
Address: 3356 Green Hill Road, Arkansas, Fayetteville, United States
Phone Number: 349-305-4434
Email: contact@zapcity.xyz
Website: https://zapcity.xyz/